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  » Posted on: 16-07-2021

Position or Job Title IT Customer Support Advisor
Company CV-Library Ltd
Recruiter Reference itjobspost/214220462
Position Location (City) Bath, Somerset
County/Area Somerset
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
IT Customer Support Advisor Bath £22,000 to £25,000 per annum d.o.e

Do you have great customer service skills and an interest in software products and services?

Work for Bath based digital solutions company - currently home based with flexibility to mix home and office-based work in the future

The Role

The IT Customer Support Advisor role will provide technical customer support within the helpdesk team - excellent customer service skills and an interest in software products and services is required. Your responsibilities will include:

dealing with customer support issues answering support questions first line support to existing clients assisting in due course with new customer set upThe Company

Our Bath based client provides a cloud-based software application that manages the buying and spend in multi-location organisations. They have a growing global user-base including festivals, events companies, retail chains, restaurant chains and construction businesses.

The Person

As IT Customer Support Advisor you will have excellent customer service communication skills backed up by an interest in software products and services. You may have experience of working in first line support / customer support / helpdesk environment or you may just be starting out. If you have the customer service skills we need and a passion for software products and services we would like to hear from you.

The role is currently home based and will allow for a flexible mix of home and office working in the future.

You will be working with a small team who are all extremely capable software professionals, giving you the opportunity to learn from others and expand your knowledge. You will find the office atmosphere relaxed, fun and friendly.

If you wish to be considered for the role of Customer Support Advisor, please forward your CV quoting reference (phone number removed)A.

WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK

Applications are invited with experience in: software customer support technician first 1st line support technician sales support customer service IT jobs technician jobs computers helpdesk digital IIS SQL internet software Microsoft Bath

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£22000 - £25000/a
Start Date Required Experience
See listing
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Required Education
Other