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  » Posted on: 16-07-2021

Position or Job Title Internal Account Manager
Company CV-Library Ltd
Recruiter Reference itjobspost/214219214
Position Location (City) Mansfield, Nottinghamshire
County/Area Nottinghamshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards this permanent position.

Internal Account Manager – Mansfield

Overview

Our client needs a strong sales individual with tenacity to support their customers to achieve their growth aspirations. Largely this will be through introducing new technologies and services off the back of an exceptional relationship which positions our client’s as each partner Distributor of choice.

The candidate will possess a strong commercial acumen and a proven ability to manage, develop and retain customer’s accounts through a telephone-based role. A key focus is on winning net new business through these partners.

Accountabilities and Activities

Achieve all financial and performance related KPI’s

Create and deliver a plan which meets or exceeds budget through a combination of gaining new reseller relationships, growing wallet share, increasing our ‘stickability’ and retaining our current accounts

Taking corrective action in the event we are at risk of falling behind target

Ensuring that our customers are getting the best from their relationship with our business to aid us in our organic growth targets and beyond

Ensuring we maximise opportunities which come through to us and engender a culture of pro-active sales professionals

Strong follow up and negotiation skills

Reporting on progress, concerns and successes

Build and promote strong, long lasting customer relationships through true partnerships that will enable the business to develop a deep understanding of our customer needs

Deliver tangible results through our Focus Days

Manage an accurate pipeline of sales opportunities and forecast accurately

Working with our Sales Support Teams to ensure quotes and orders are processed right first time and quickly

Drive attendance to event/webinars

Ensure that the CRM system is up to date with the correct Quote & Opportunity information to ensure accurate forecasting etc.

Assist and manage renewals business with a view to upsell and cross sell

Develop and maintain a strong customer and supplier relationship that enhances and promotes the sales of the clients’ portfolio

Candidate must be able to understand a diverse range of vendor products ensuring that knowledge of features and pricing is up to date

Hold strong internal relationships and use this resource to further enhance the reseller experience

Person Specification

Essential skills for the correct candidate will be:

Proven success in a phone based sales role

Responsive and efficient

Strong communication skills, with good telephone manner

Commercially aware

Ability to think on your feet and work on own initiative

Exceptional attention to detail

Ability to learn quickly

Holds strong relationships both internally and externally

Tenacity and motivation, with an indisputable level of commitment and passion for achieving targets and exceptional levels of service excellence

Takes responsibility for personal development with a strong desire to work to and surpass targets

Knowledge of Microsoft Office (Excel & Word)

Ability to problem solve, identifying a client’s needs and respond accordingly

Self-starter who can motivate themselves and others taking a positive approach to sales and organic revenue growth

Preferred attributes but not necessary are:

Knowledge of IT Industry – knowledge of our vendors would be excellent

Previous use of Netsuite CRM system

Knowledge of SPIN or Miller Heiman Strategic Sales

Travel Requirement

Primary location is Mansfield. There may be the exceptional requirement for off-site meetings and events

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
Start Date Required Experience
See listing
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Required Education
Other