|Infrastructure Consultant – Peterborough - £45k – 55k
A market leading service provider in the Peterborough area are currently looking for a reliable and hard-working Infrastructure Consultant to join their growing Infrastructure team. You will preferably come from a service provider background or have experience working with an SLA driven environment. You will be responsible for the Configuration, deployment, testing maintenance, monitoring and trouble resolutions of infrastructure components to provide a robust, industry standard, infrastructure platform.
* Server Management, including Citrix, Virtualisation, Active Directory, Group Policy, Domain Name System (DNS), File/Print Servers, PKI infrastructure and the Windows OS family.
* Support, install, maintain, and troubleshoot server, storage and related software for data centre infrastructure.
* Monitor server and storage infrastructure for failures and performance problems.
* Work with internal business units to research, evaluate, test, pilot, document, implement and transition into support team’s new software and hardware.
* Respond to incidents logged in the Incident Management system and provide end users with a technical solution within Service Level Agreements.
* Escalate and work with vendors when required.
Knowledge & Experience:
* At least 3 years’ experience in a similar SLA driven support role · Proven customer service skills
* Proven experience in supporting complex server and storage infrastructure, delivering projects and associated changes.
* Industry recognised qualifications in relevant areas of current Microsoft Server operating systems
* Solid understanding of Citrix Workplace – Virtual Apps and Desktops
* Solid understanding of virtualisation technologies
* Solid understanding of storage and backup technologies
* Knowledge of IT security concepts and best practice
* ITIL Service Operations Framework (Incident, Change, Problem and Major Incident Management)
If this sounds of interest or you know someone who may be interested then please get in touch.
Infrastructure Consultant – Peterborough - £45k – 55k