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  » Posted on: 11-02-2020

Position or Job Title 1st Line IT Support
Company CV-Library Ltd
Recruiter Reference itjobspost/210531232
Position Location (City) Mulbarton, Norfolk
County/Area Norfolk
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
SALARY: £16,000 - £20,000 + Bonus & Pension MON-FRI - Standard office hours A rapidly growing IT company offering a diverse range of products and services to their clients is seeking a hard working 1st Line IT Support technician to be the first point of call for all their customers. This is your chance to work with a creative and dynamic team of individuals in a fast-paced, energising environment. Required to have a good phone manner and remain organised. Diligent, tidy, logical and the ability to take responsibility. Must be consistent to target and remain calm under pressure whilst being punctual and flexible. Requirements: * Good IT and problem solving skills * Good written and oral skills * To be confident on the phone when dealing with clients * To be keen to learn and passionate about IT * Experience working in the outsourced IT support industry (not essential) This role may include: * Setting up and supporting computer Networks * Support for PCs and servers remotely and on-site (XP, Vista, Win7/8/10, 2003, 2008, 2012) * Installing PCs/ upgrading software * Administration of IP phone systems (via web based interface) * Supporting customer applications (training provided) * Setting up email accounts and website hosting (Linux and Windows) * Support for Mac's remotely and on-site

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£16000 - £20000/a
Start Date Required Experience
See listing
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Required Education
Other