|Job: Technical Support - Networks
We are SCC – Specialist Computer Centres – Europe’s leading provider of IT services and solutions. Demand for our Data Centre services continues to grow both from existing and new customers creating a real career opportunity for a talented individual to join us at our Birmingham Data Centre as a Network Engineer.
Attributes of Successful Candidate
• Determined, can-do attitude • Ability to work on own as well as part of a team • Meticulous approach, effective written and oral communicator • Proven network management skills • Ability to work in a fast paced, deadline intensive environment • Excellent customer service and organisation skills • Professional and presentable at all times
Skills Knowledge & Experience
• Strong background with core network technologies in large-scale deployments • Minimum 3 years’ experience providing support to enterprise level clients • Good working knowledge and experience in a Cisco environment, Knowledge of Checkpoint Firewalls, Demonstrates excellent troubleshooting skills, Intruder Detection Systems, LAN & WAN, Routing Protocols, eg OSPF. • Appropriate certifications in core technology platforms (CISCO, HP, Fortinet, Checkpoint) • Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents • Ability to work under pressure and to tight deadlines • Strong background with core network, compute and storage technologies in large-scale deployments
• B.S. degree in Computer Science, Software Engineering, MIS or equivalent preferred • Experience of enterprise grade CISCO and Fortinet environments including design, troubleshooting and support. • ITIL qualification or awareness of the ITIL processes • Experience of working in a multi-client solutions provider
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