IT Jobs Post New Recruiter New Job Seeker Job Seeker Login Recruiter Login Advanced Search Home Advertise Jobs Site map Contact Us
1st Line Support Jobs IT Recruitment and UK Job Vacancies from IT Jobs Post
Job Seeker Desktop New Job Seeker Job Seeker Login Advanced Job Search    
Search Results Search Results
  » Posted on: 19-12-2018

Position or Job Title 1st Line Support
Company CV-Library Ltd
Recruiter Reference itjobspost/204705174
Position Location (City) PR7, Clayton-le-Woods, Lancas
County/Area Lancashire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Technical Support Due to an ever increasing workload, our client is actively seeking two talented and dedicated Technical Support Analysts to complement their IT department on a permanent basis. Reporting directly to the Technical Services Manager, key responsibilities will include but not be limited to: • Undertake remote monitoring of IT based equipment once installed using bespoke monitoring systems. • Conduct remote monitoring of 3rd party devices using centralised software and bespoke monitoring system • Identify problems quickly and efficiently as they occur and perform remote maintenance in order to repair faults and minimise downtime. • Diagnose and Log issues with 3rd party suppliers to resolve issues. • Be open to developments in systems and processes and proactively contribute own ideas and suggestions for improvements. • Help with installing remote systems enabling kit onto the network. • Evaluate data from reports to identify possible issues. To be considered for this role you must possess a minimum of 12 months within a help-desk support role with solid, working experience in PC set-up, support and configuration, familiar with networking concepts, ADSL broadband and router configurations and an excellent knowledge of Windows operating systems. In addition, you will display exceptional communication skills with a meticulous work ethic and a strong focus on detail. This is a fantastic opportunity to join a corporate, expanding market leader with a competitive remunerations package and genuine scope for progression

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£18000/annum + Benefits
Start Date Required Experience
See listing
Required Education