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  » Posted on: 11-12-2018

Position or Job Title Application Support Engineer - Hampshire
Company CV-Library Ltd
Recruiter Reference itjobspost/209164862
Position Location (City) Fareham, Hampshire
County/Area Hampshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Application Support Engineer required by Hampshire based software firm to provide client support and customer service for their suite of software products, being the first point of contact. Exceptional opportunity for a 1st/2nd Service Desk Analyst with basic experience supporting software products looking to step up into full application support environment, learning how to maintain and monitor AWS, gain specialist software product skills, even scripting and basic coding with Ruby and JavaScript.

Must have experience solving various IT issues; including things like app support, custom data systems, cloud tech, etc. Should be an enthusiastic technologist with a keen interest in problem solving / troubleshooting within a software support environment.

Key skills:

* Application Support Engineer - 1st/2nd Service Desk Analyst

* Software support and general IT Skills

* Ability to track and problem solve IT issues; incident and problem management

* Interest in software support and development overall; understanding how web and mobile applications work

* Troubleshooting and break-fix

* Keen to work with AWS

* Previous experience within an IT Technical Support helpdesk role

* Big picture and out of box thinker

Must be willing to share knowledge and work collaboratively alongside various teams, be proactive and enjoy problem solving.

Application Support Engineer, 1st / 2nd Service Desk Analyst, Software Support lifecycle, ITIL, Hampshire

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£20000 - £25000/a
Start Date Required Experience
See listing
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Required Education
Other