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  » Posted on: 06-12-2018

Position or Job Title IT Service Manager - field based teams
Company CV-Library Ltd
Recruiter Reference itjobspost/209146909
Position Location (City) Abingdon
County/Area Kent
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
IT Service Manager (field-based operation) Abingdon, Oxfordshire c. £65k - 70k package

Our client is the UK leader and emerging global force in the delivery of IT services and software services to the education sector. A financially healthy and very ambitious organisation with clear market USPs. At an exciting time of continued growth, we have been asked to assist in the recruitment of an individual to take responsibility for the field-based IT support / service delivery team. This is a new role, in a newly formed unit with the strategic aim of ensuring there is a field-based IT engineering support function to serve for the whole of the business. This team will drive this organisations ambition to deliver fundamental changes in how IT services are supported and delivered to managed services clientele.

You will be responsible for a field team in excess of 40 individuals made up of: Field Engineers, remote Implementation Engineers (India) and Service Desk. There will be team leads within these units.

Key duties / Skills:

Team Leadership Change management Customer focus IT Technical background IT Service delivery IT Service management

Base of c. 60k + car allowance + bonus + 25-30 days holiday, group pension, private medical, life cover, income protection + flex options: dental, health cash plan, critical illness, health assessments, cycle to work, give as you earn

Candidates may have held the following types of roles: IT Service Manager, IT Service Delivery Manager, IT Support Manager, IT Manager, IT Delivery Manager, IT Support Services Manager.

We are Deerfoot – IT Recruitment Specialists since 1997. We always wait for your full email authorisation before passing your CV to a hiring client. We always provide complete information on opportunities. It’s a gentle, supportive service. We donate £1 to our nominated partner charity The Born Free Foundation each time we send your CV to a client

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£60000 - £70000/a
Start Date Required Experience
See listing
Required Education