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  » Posted on: 05-12-2018

Position or Job Title CRM Analyst
Company CV-Library Ltd
Recruiter Reference itjobspost/209138059
Position Location (City) Farnham
County/Area Wiltshire
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Do you have experience of helpdesk support of a Loan Management or CRM software? Loving SQL with a flair for writing Macros and SQL server administration?

A CRM Systems Analyst is required by this fast paced growing organisation to work with third party provider in managing queries from internal staff on the development and maintenance of a loan management CRM system, written in SQL.

What will you be doing?

* Day to day management of the loan management system, with close liaison with the external provider * Respond to first-lines queries from internal staff regarding issues with the system * Providing bug fixes where possible or escalating to the third party provider * Supporting in the development of new requirements for the system * Creating technical specification and working with third party to develop * Create bespoke management reports using SQL Reporting * Suggest and implement processes to improve the system * Prepare training guides and material for new requirements and deliver to staff

What do you need?

* Previous experience of supporting a Loan Management System or CRM software * SQL Reporting, SQL server knowledge * Helpdesk or Desktop Support experience * Strong excel skills – VlookUps and writing Macros * Good communication skills

What’s on offer?

* Salary £24,000 - £27,000 * 22 days holiday, increasing 1 day per year to a max of 25 days * SimplyHealth or Perkbox membership after probation * Cycle to Work Scheme * Support with professional studies Childcare Voucher Scheme * Car Sharing Incentive Scheme * Pension scheme * Modern offices * Good opportunity to develop long term career * Working in a vibrant, expanding, forward-thinking company * Hours: 8.30am – 5.30pm; finish 5.00pm Fridays

F4P Recruitment is an established Recruitment Consultancy, Surrey-based, providing a full recruitment solution of temporary and permanent staff within the Surrey and Hampshire area, over 4 divisions: Accountancy & Finance; Sales & Marketing; Business OfficeSupport; IT & Executive. For more permanent, contract or temporary job opportunities in the Guildford, Farnham, Farnborough, Camberley, Weybridge, Woking, Staines and West Byfleet areas please check our website: (url removed) You must reside in UK and be able to produce evidence of eligibility to work in UK. F4P Recruitment does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as a Recruitment Agency and a Recruitment Business. We are GDPR compliant

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£24000 - £27000/a
Start Date Required Experience
See listing
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Required Education
Other