|Elevation Business Support are currently supporting a fast growing, IT software company with the recruitment of a newly created role due to their growth; supporting the customer with their tailored requirements, relaying to the development designers as to how their bespoke package will work for them; Application Software Implementation Consultant.
The ideal candidate(s) will have a minimum of 5 years’ experience in delivering or supporting accounting software or web-based procurement products on behalf of a software manufacturer at a software vendor or at a major UK accounting software reseller or system integrator.
Experience of dealing with high volumes of concurrent projects and working alone under delivery and time pressure is essential. A basic technical background in MS SQL Server and confidence working on deployed cloud and on-premise web applications is required although you will be supported by a team of technical consultants/DBAs to assist with integrations and more complex database tasks.
You will need to demonstrate exceptional levels of technical and application skills as well as the ability to hold a room and present the best solutions that you have to offer. The ability to learn fast along with the ability to work independently under pressure and as part of a team and ability to manage high workloads are key requirements. This person also needs to easily adapt to a constantly changing environment.
As with all client-facing roles, the work required will vary from time-to-time, the key areas of responsibility for our implementation consultants are as follows:
• Undertaking projects to implement our cloud and web-based software • Carrying out onsite workshops with small and large groups of key stakeholders to understand requirements and gather key configuration data and reporting needs • Installing and configuring our web-based software either in the cloud or on premise • Liaising with project management from initial sales handover following detailed scoping documents through to go live with complex task co-ordination and change management procedures • Carrying out training of our application procedures to end users and super users/administrators • Interacting with Middle Level and Senior Managers across various clients Working to tight deadlines • Retain ownership of client project working with our project managers through to go-live and handover to our Support team.
As an implementation consultant, you will handle 50% of our projects onsite at our customers’ locations and 50% can be remote work; therefore, there should be an expectation of travel within the UK