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  » Posted on: 20-12-2017

Position or Job Title IT Support Manager
Company CV-Library Ltd
Recruiter Reference itjobspost/207081567
Position Location (City) Basingstoke
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
IT Support Manager Basingstoke, Hampshire £45,000 - £50,000 + Benefits

We have an excellent opportunity for an experienced IT Support Manager to join a growing, international company in Basingstoke to set up and oversee the day to day management of an IT helpdesk function. The successful candidate will provide excellent operational and technical support, ensuring SLAs are adhered to through leadership and management of a motivated team of service desk engineers.

The ideal candidate will be hands-on in their current management role and have experience of performing a similar role, understanding priorities and business impact.

Other key skills required include: - Problem and Incident Management - Supporting multi-tier infrastructures - Stakeholder management - Supporting cloud-based and on-premise Microsoft environments (Windows Server and Azure) - Supporting productivity suites and mobile technologies (Office and Office 365) - Strong knowledge of Active Directory, Exchange, Desktop OS and Citrix - Experience of quality methodology principles (Six Sigma, TQM) - Positive, can-do attitude - Adaptability and flexibility to business demands - Organisation skills - ITIL certified

To apply, and for more information, please contact Samantha on (Apply online only) or send your CV

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£45000 - £50000/a
Start Date Required Experience
See listing
Required Education