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  » Posted on: 20-12-2017

Position or Job Title Apple Hardware & Software Technician
Company CV-Library Ltd
Recruiter Reference itjobspost/207081258
Position Location (City) Farnham
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
A great opportunity has become available for a dedicated Apple Hardware and Software Technician to join on a full time permanent basis. The successful candidate will be employed directly but will be working onsite with one of our leading clients based in Farnham providing first hand direct face to face technical support as well as remote support. The ideal candidate will have a driving licence and vehicle as regular site visits will be required to Epsom, Rochester & Canterbury as well as the occasional visits to our head office based in Enfield. Day to day duties and responsibilities will include; ? Troubleshoot HW, SW and connectivity issues ? In charge of in and out of warranty repairs ? Research new HW and SW that could help improve productivity ? Responsible for ensuring all software is up to date ? Follow documented Apple procedures and guidelines ? Using Apple's GSX web interface to document all repairs and order parts KEY SKILLS ? ACMT certified ? Good all rounder with Apple hardware and OS ? Strong and effective communication skills ? Ability to follow guidelines and keep up with administration paperwork ? Strong attention to detail ? Ability to self manage ? Good organisational skills and impeccable time keeping ? Experience with Jamf Pro / Casper (training and certification provided) ? Good working knowledge of general network protocols (TCP/IP, DNS, DHCP) ? Experience with using Apple GSX for ordering/returning parts and communicating with Apple support (AppleChat) ? Knowledge of shell scripting ? Experience with software packaging ? Environment; 100% Apple, Mac OS, Jamf Pro

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
Start Date Required Experience
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Required Education
Other