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  » Posted on: 19-12-2017

Position or Job Title Project Manager (CRM, SQL)
Company CV-Library Ltd
Recruiter Reference itjobspost/207079260
Position Location (City) London
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
CRM Project Manager Up to £50,000 + excellent benefits 9 month fixed-term salaried contract, London

Code Red Associates are a specialist supplier of ICT resource to the private sector, public sector, local authority & social housing sectors. We are currently resourcing for an exciting opportunity for a Project Manager with experience of Customer Relationship Management software to work for an exciting & expanding organisation making a big impact within their marketplace.

The purpose of the role will be to help in the achievement of all project objectives and this will cover the delivery of systems development, support, and training to customers by offering services such as Business Analysis, Systems Integration, Technical Support, Problem Solving, Systems Improvement and Training. Leading your team on day-to-day activities will including working on and off-site and taking responsibility & accountability for the implementation of CRM solutions for customers by meeting deadlines, working with stakeholders to map nosiness requirements, update project documentation, identify bugs, support applications, train users of the application, capture customer service metrics, planning implementations in line with organisational profit targets, offering pre sales services such as written tender responses and advising on future product developments. Of course, this is a line management position and you will be managing a team of Implementation Consultants from the client's offices Monday-Friday.

Essential Skills

* Experience working with CRM software solutions (such as Lagan, MS Dynamics, Northgate Front Office CRM, Oracle CRM, SAP CRM, Sage CRM, Salesforce, Frontrange, Sage CRM, OneServe, Sugar CRM, Amdocs, Orchard CRM, Civica Contact Manager, etc) * Business Analysis experience - Business Process Analysis & Mapping / Requirement Specification * Experience in one or more of the following from a CRM software perspective - project implementation team, day-to-day systems administration, systems analysis, process mapping, DBA, specification, training, reporting, upgrades and/or testing. * SQL scripting expertise to an excellent level * Commecial experience manging small project teams * Happy to travel as part of your role

Desirable Skills

* Experience of working with or in a Local Authority or Social Housing IT environment * Experience of working for a commercial IT solutions or services provider * Experience of working in an Agile environment * Some experience of web technologies such as HTML, XML or CSS * More advanced experience with web technologies such as JavaScript, JSON, or SOAP

As an individual you will be enthusiastic, an excellent communicator that is confident dealing with people at all levels. You will be influential, adept at putting people at ease whilst also having an open mind and the flexibility to deal with different ways of working. You will also be used to deadlines, maintaining a calm demeanour under pressure and having excellent problem solving abilities.

This role is to be based in the office in London on a Monday to Friday working week. Although this role is offered on an initial 9 month fixed-term salaried contract basis, there is definitely opportunity for this to become a potentially permanent position. In return you will be given every chance to develop and grow with the organisation; you will receive a competitive salary, excellent benefits, healthcare, laptop and smart phone. If this modern and exciting opportunity sounds like the next step in your career, then please apply swiftly

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£45000 - £50000/a
Start Date Required Experience
See listing
Required Education