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  » Posted on: 19-12-2017

Position or Job Title IT Helpdesk Support
Company CV-Library Ltd
Recruiter Reference itjobspost/207078694
Position Location (City) Germany
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
IT Helpdesk Support

Our client, a global leading IT consultancy company are recruiting for a number of IT Helpdesk Support to join their project in Germany.

Position Title: IT Helpdesk Support Position Type: Both contract and perm Start Date: Jan. 2018 Duration: 12months Location: Germany, Switzerland,Spain, Italy, Netherland, Belgium, Portugal Contact: Minghui Han | (Apply online only)

Both Junior and Senior level support are welcomed to join the project in Germany, Switzerland, Spain, Italy, Netherland, Belgium, Portugal.

Responsibilities: - Providing full desktop support on client’s side - Desktop software installation, debugging and configuration - Mobile phone software installation, configuration, debugging and troubleshooting - Reinstall desktop system, configuration, debugging, repair driver, download and upgrade driver - Telephone line, telephone network troubleshooting - Maintenance and replacement of peripherals’ accessories hardware, incl. Printers, fax machines, scanners, projectors, etc. - Routine inspection of printing equipment, conference room, server room. - 2nd level hardware maintenance, such as laptop, desktop, spare parts management and replacement services - Equipment fault handling - System hardware or network problems handling - Server room access control - Monitoring system event request - Providing monitoring video playback and extraction etc. - Air condition and UPS routine maintenance in server room, coordinating with and monitoring the vendor to technical support and maintain - Wireless network fault handling, the quality test of wireless network, whether having blind spots, delay, switch, etc.) - Dedicated network line fault handling, dedicated network warning, tracking and detecting (on-off, delay, switch etc. ), assisting in testing and repairing network line fault - Fault handling and maintenance of Access Control System, Monitoring System, Attendance System

Qualifications: - Junior level 1-3years or senior level with 5+years working experience as IT User Support - Proven knowledge and hands on experience - Fluent English is a must, other local language skill is a big plus, such as German, Spanish, Italian, Dutch, French, Portuguese

For more details contact: sales(at)manningglobal com Quoting reference: DE_MGMH_ITHS-8691 Or call Minghui Han on: 00491721401062

Required Skills
See listing
Nice To Have Skills
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Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
Start Date Required Experience
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Required Education