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  » Posted on: 19-12-2017

Position or Job Title Software Support Analyst / Application Support En
Company CV-Library Ltd
Recruiter Reference itjobspost/207078661
Position Location (City) Northampton
County/Area Surrey
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
As the successful Application Support Specialist / Application Support Engineer, you will be supporting a client base circa 1800, made up of National and Internationally renowned brands. Working within this software house, you will form part of this small yet highly skilled technical team, who will provide you with the necessary support to develop your career whether that be within technical support or potentially for a move into professional services. This is an excellent opportunity for someone to take the first or second steps in their IT career, and gain invaluable exposure to innovative technologies and work with a highly technical team.

Role:Application Support Specialist / Application Support Engineer

Location:Northampton (Commutable from Towcester, Milton Keynes, Bedford, Kettering, Daventry, Banbury, Rugby, Leamington Spa, Coventry, Bedford, Bletchley)

Salary: £20,000 - £25,000

Benefits:5 weeks holiday + bank holidays, healthcare plan, group income protection scheme group, group life assurance plan 4x annual salary, 2% contributory pension scheme, child care vouchers, regular social activities, lunchtime gaming (if this should be of interest!), fantastic colleagues and free parking!

As the successful candidate, you would be joining the team at a key time, as they move to the cloud, utilising Microsoft Azure. Excellent interpersonal skills are essential to any candidate who wishes to be successful in the business, as they will be required to gather and respond to tickets of high importance via telephone and email. Ideally you will have some level of IT Support experience, whether it be a placement year or commercial exposure. Application Support Specialist / Application Support Engineer skills: * Excellent interpersonal skills * Knowledge of Microsoft operating systems * Knowledge or experience of application or desktop support * Strong team working skills * Must be able to drive and have own vehicle due to location

Application Support Specialist / Application Support Engineer desirable skills: * Knowledge of SQL databases * Previous server support experience

All vacancies are exclusive to Big Red and should you feel you meet the criteria and you are interested in the vacancy being listed please apply ASAP through this job posting as we work towards strict SLAs and have interview dates reserved for January.

Keywords: Application Support Specialist / Application Support Engineer, Graduate, junior it support, IT support analyst, support engineer, product support, Software Support Analyst, 1st line support, first line support, second line support, 2nd line support, helpdesk support, service desk, desktop support, support analyst, software support, systems support, customer service

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£20000 - £25000/a
Start Date Required Experience
See listing
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Required Education
Other