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  » Posted on: 19-12-2017

Position or Job Title IT Support Analyst - 1st/2nd Line
Company CV-Library Ltd
Recruiter Reference itjobspost/207074934
Position Location (City) St Neots, Cambridge, Peterbor
County/Area London
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
IT Support Engineer - 1st/2nd Line £18-22K

My client an IT Services organisation is seeking an IT Support Engineer to join their organisation on a permanent basis. After a large period of growth within the organisation they are seeking a new addition to their service delivery team.


Are you currently seeking a company that will progress your career in IT?

Do you want to work for a company that will pay for you to enhance your certification portfolio?

Do you want to work for a growing IT services company?

If all of the above sounds interesting then please read below for a brief detail of the role, a full job spec is available.


* You will work as part of a strong technical team and be responsible for support and management of the customer solutions * Be a key escalation point for any ticket requirements and adhere to SLA’s * You will be a key point of escalation, escalating tickets to the 2nd/3rd line teams

Technical Requirements

* Active directory (Configuration, troubleshooting etc.) * Strong knowledge of Microsoft operating systems * Basic understanding of networking * An awareness of virtualisation * Be able to communicate effectively * Driving licence and access to a vehicle as onsite and offsite work is involved



To be immediately considered for this position please send your CV to

Tom Durnford – IT Recruitment Consultant – (Apply online only)

Service Desk Analyst – desktop support – IT Support – Active Directory – Microsoft – Service Desk – IT Analyst – 1st line – IT support Engineer

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£18000 - £22000/a
Start Date Required Experience
See listing
Required Education