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  » Posted on: 18-12-2017

Position or Job Title Desktop Support / 2nd Line Engineer
Company CV-Library Ltd
Recruiter Reference itjobspost/207072771
Position Location (City) Essex
County/Area Essex
Country United Kingdom
Company Profile Contact Recruiter

Description & Requirements

Job Description
Desktop Support / 2nd Line Engineer

£130 - £150 per day

Essex - Chelmsford

Contract - 3 months initially (Likley to extend to 6 Months)

My client is looking for a experienced Desktop Engineer to work on a business critical project. You will be involved in first and second line support and services to all client requests worldwide.

Key duties required:

* Diagnosing and solving hardware/software faults * Logging customer/employee queries * Installing and configuring computer systems * Providing technical support in the timely resolution of incidents related to hardware, software and telephony. * Works to agreed SLAs and ensures all incident information is recorded in correct manner in order to provide accurate data for report management * Takes ownership of user problems, performing technical diagnosis and resolving the issue either remotely or on-site.

If you are interested in learning more about this opportunity, please send your CV ASAP.

Key Skills - 1st line, first line, service desk, help desk, helpdesk, IT support, IT technician, active directory, IT Engineer, 2nd line, second line

Required Skills
See listing
Nice To Have Skills
See listing
Required Qualifications
None Listed

Additional Details

Employment Authorisation Type of Position
See listing Permanent
Salary and Package
£130 - £150/day
Start Date Required Experience
See listing
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Required Education
Other